Utilities • Data Centers • Critical Infrastructure

Transforming data, documents, and engineering experience into reliable decisions.

General Reliability helps planners, engineers, and infrastructure owners evaluate reliability, compare alternatives, automate studies, preserve knowledge, and prepare decision-ready reports.

How General Reliability can help

Our work starts with the customer’s planning question: What option should be selected, what risk is being reduced, what investment is justified, and how can the result be explained clearly?

Reliability studies

Quantify system performance, interruptions, unserved energy, outage costs, and weak points.

Planning support

Compare base cases and alternatives, support NERC-style planning studies, and build defensible recommendations.

Automation

Reduce repeated manual work by organizing data, study runs, results, and reports in a traceable workflow.

Knowledge intelligence

Turn archived reports, data, manuals, procedures, and institutional memory into searchable, usable knowledge.

Service pillars

Utility reliability

  • Transmission reliability
  • Substation reliability
  • Distribution reliability
  • Protection reliability

Data center reliability

  • N+1 / 2N power architecture
  • UPS, generator, and switchgear reliability
  • Expansion and resilience studies
  • Risk-informed planning

Engineering automation

  • Study workflow automation
  • Data and report management
  • Templates and repeatable processes
  • Custom software tools

AI & knowledge systems

  • Private engineering assistants
  • On-premise LLM concepts
  • Archived report intelligence
  • Automated summaries and reports

Software as decision-support tools

GR software products support reliability studies, option comparison, and engineering decisions. They are tools behind the larger objective: better planning decisions.

SUBREL

Substation reliability evaluation with fault, protection, switching, restoration, and reliability-index analysis.

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TRANSREL

Transmission reliability evaluation, contingency analysis, system risk assessment, and project comparison.

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DISREL

Distribution reliability evaluation, feeder automation benefits, outage costs, and switching strategy comparison.

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SUBREL Studio

Modern workspace concept for creating options, running studies locally, comparing results, and producing reports.

Preview concept

“The goal is not simply to run studies. The goal is to turn engineering data into information, information into knowledge, and knowledge into reliable decisions.”

Experience and credibility

General Reliability is led by Dr. Sudhir K. Agarwal, a power-system reliability specialist with decades of experience in utility consulting, reliability software, training, and engineering automation.

Research foundation

PhD in electrical engineering with specialization in power-system reliability and computer modeling.

Utility experience

Reliability studies, planning criteria, outage databases, and training for utilities and organizations worldwide.

AI direction

Recent work focuses on practical AI-assisted engineering tools, private knowledge systems, and automated report generation.